Returns and Exchange
- We assume each and every sale that we close as final.
- Our collection of goods gets created with handpicked items only. It means, sometimes, we would not be able to honour the return and exchange request of the customers.
- We request our customers to inform us about returning a products within 7 days of the delivery.
- You can always feel free to contact us through e-mail and phone before finalizing a product to purchase.
- In case of incorrect shipment and missing products, customers can expect to get refund from us.
- Our refund procedure is easy and hassle-free.
Request to the Customers
- Keep the packing or the case of the item as good as possible. It is always better to keep product packages in their original state while returning them.
- Make sure to handover the returnable product on the hands of personnel from courier service providing companies that only our company schedules.
- Once a product comes back to us, we check it thoroughly before initiating a refund. This process helps us in checking the actual state of a product and doing the needful accordingly.
- Currently, customers cannot determine a particular time and date to return products. Hence, we request them to cooperate with us regarding timings.