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Refund Policy

Returns and Exchange

  • We assume each and every sale that we close as final.
  • Our collection of goods gets created with handpicked items only. It means, sometimes, we would not be able to honour the return and exchange request of the customers.
  • We request our customers to inform us about returning a products within 7 days of the delivery.
  • You can always feel free to contact us through e-mail and phone before finalizing a product to purchase.
  • In case of incorrect shipment and missing products, customers can expect to get refund from us.
  • Our refund procedure is easy and hassle-free.

Request to the Customers

  • Keep the packing or the case of the item as good as possible. It is always better to keep product packages in their original state while returning them.
  • Make sure to handover the returnable product on the hands of personnel from courier service providing companies that only our company schedules.
  • Once a product comes back to us, we check it thoroughly before initiating a refund. This process helps us in checking the actual state of a product and doing the needful accordingly.
  • Currently, customers cannot determine a particular time and date to return products. Hence, we request them to cooperate with us regarding timings.